Unfortunately, Chrysler refused to make clockspring replacement mandatory for all these vehicles.  Instead, they negotiated a deal with the federal government requiring replacement of the clockspring only for those minivans having less than 70,000 miles.  For those having more miles, replacement isn’t required unless the air bag warning lamp is on, and the system diagnoses a defect in the clockspring.  Unfortunately, it’s possible that your warning light is not on when you are involved in a crash, and yet the clockspring fails and prevents deployment of the driver airbag.  Thus, you may not know you have a problem until it’s too late.  This can result in devastating personal injuries or death.

To compound the problem, Chrysler did not issue this recall promptly after discovering the first defective clocksprings.  After numerous reports of problems, the government opened its formal defect investigation into this issue in August of 2000.  However, Chrysler did not issue the recall until more than two years later.  Of course, the longer it took for them to issue the recall, the less vehicles would qualify for the mandatory replacement of clocksprings for vehicles having less than 70,000 miles.

The government’s recall number is 02V-293.

The government’s recall number is 04V-480.